- Why buy maternity clothes instead of regular clothes?
Pregnancy is a short period during which the female body changes. Therefore, it is important to purchase items that will adapt to the changes in your body and can also be suitable for the breastfeeding period after childbirth. Instead of buying 2-3 new items of "regular" fashion each month that will not fit you next month, it is advisable to invest in clothing that will serve you comfortably, happily, and stylishly during pregnancy and also afterward, with an emphasis on appropriate cuts and fabrics for this magical period.
For the size chart, click here. For the avoidance of doubt, it should be clarified that the size guide is an estimate and is only used to assist you in taking measurements. The company does not guarantee the accuracy of the sizes.
- I ordered through the website and found that the size is not suitable for me. Can I exchange it in the stores?
Sure. You can visit any of our chain stores and exchange for a different size or product, subject to the availability of stock in that store. You can check if the size is available in the store before your arrival by phone or WhatsApp message or emailing our customer service. Please note that some products are sold only online, so it's not possible to exchange for a different size by physically visiting the stores (but in such a case where the product is only available online, you can order a delivery to your home with an additional payment, as detailed in the website's terms of use, to exchange for a different size or product. For more details on exchanges, please click here.
- Can I cancel a transaction I made on the website, and how do I do it?
Of course. You can cancel your order, from the day the transaction was made and up to 14 days from the day of receipt of the products, or from the day of receipt of the disclosure document (whichever is later), or exchange them in accordance with what is stated in the answer to the previous question. Notwithstanding the foregoing, if it is a person with a disability, senior citizen, or new immigrant (as these terms are defined in the Consumer Protection Law), you may cancel the transaction within 4 months from the day the transaction was made, from the day of receipt of the products, or from the day of receipt of the disclosure document (whichever is later), provided that the transaction included a conversation between you and the company. For more details on exchanges, please click here.
- Is it possible to order an item that is out of stock?
If the item you wanted is out of stock, you can easily and quickly sign up on the product page to receive an update when it is back in stock, and then you can try to order it.
- Do I have to register on the site to place an order on the site?
We recommend registering on the site when placing your order so you can track its status and to expedite the process for future purchases. However, you can also place an order as a guest.
- Is it possible to use club benefits and redeem points on the site?
To accumulate points and redeem the benefits of our customer club on the website, you need to log into your account on the website, add the products you wish to purchase to your cart, and at checkout, the number of points you will earn
and thebenefits you can redeem with your current order will be automatically calculated.
We recommend that you join our membership club and agree to receive updates, benefits, and promotions from us by email, so that we can keep you updated on all the latest news. Additionally, you are welcome to contact
our customerservice by email / phone at 03-6810018 / WhatsApp at 058-7994934.
Upon completion of the order, a screen will appear stating"Your order process has been successfully completed" with your order number for tracking purposes.
In addition, you will receive an order confirmation email to your inbox. If you do not receive an email confirmation, please check your spam/junk folder. Please note that the company cannot confirm the order without authorization from the credit card company through which the transaction was paid.
- Is the website secure?
The Company takes technical and physical measures regarding privacy and information security in accordance with accepted standards. As is known, the storage and transfer of information by electronic means, including via the internet, can never be completely secure, and at any time you provide information to the Company, particularly via the internet, the provision of information is done with your full consent and subject to the risks involved in transferring information in this way. For additional provisions detailing the types of information collected, the purposes of collecting these types of information, the consequences of not providing the information, to whom the information is transferred and the reasons for its transfer, and more, please refer to the Privacy Policy.